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I’m extraordinarily proud that over the previous 12 months, Cisco unlocked a brand new path to market to promote turnkey Software program as a Service (SaaS) options. Forming partnerships with Know-how Service Brokers Telarus and Intelisys has enabled 1000’s of brokers and conventional Cisco companions to seize the chance provided by Cisco Unified Communications. Consequently, we’re delivering sooner buyer outcomes at a decrease price with options like Webex Conferences, Messaging, Calling and choose units.
Via the previous few months, now we have seen elevated market velocity, acquired nice suggestions from brokers, companions and prospects, in addition to requests for entry to further product strains. It offers me nice pleasure to announce that Webex Contact Middle, our contact middle as a service (CCaaS) answer, has been added to our company supply.
In keeping with Future Enterprise Insights, the worldwide Cloud Based mostly Contact Middle Market is projected to succeed in $56.75 billion by 2027. The pandemic accelerated the adoption of Unified Communications as a service (UCaaS) and now we see extra transferring to the cloud and CCaaS to energy their buyer expertise transformation methods.
By including Webex Contact Middle via our partnerships with Know-how Companies Brokers, brokers and companions can now supply any measurement prospects essentially the most complete collaboration portfolio. With Webex Contact Middle’s safe, but open and customizable platform, companies can differentiate themselves within the market and create a aggressive benefit for themselves.
To study extra about our affords via expertise service brokers, go to Cisco.com.
Find out about Webex Contact Middle gross sales fashions on Cisco SalesConnect.
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